This is a unique and challenging time that we all face by the global spread of the COVID-19 virus. During this unprecedented time, it’s our primary responsibility to keep our colleagues and their families safe, whilst continuing to meet your needs with trusted and reliable property data.

You can rely on us.

Having already invested in business continuity solutions, our agile data and technology business remains resilient during this uncertain time. We continue to operate a fully functional service using our cloud-based technology and connectivity through remote working.

Meeting your clients’ needs.

This is an unsettling time for everyone, and we understand you may be navigating new business practices like home working patterns and infrastructure, as well as maintaining service to your customers. When it comes to fulfilling your property data due diligence, we’re here to help. Our ForeSite Platform remains available 24 hours per day for up to date property data like Planning, Public Rights of Way (PRoW) or EA Flood Zones, to name but a few. If you’d like a refresher on how to use our platform, just let us know.

Managing expectations.

Given the scale of the Coronavirus situation, we expect there will be some changes to the normal service Local Authorities and our third-party suppliers deliver. To help you manage your transactions and your clients’ expectations, below you will find an up to date list of all Local Authorities and Property Data suppliers whose service is currently affected. You will also be notified of any expected changes as soon as we are aware, via email.

Please note the turnaround times provided in the tables below include a 3-5 working days buffer to account for any unexpected circumstances that may affect Local Authorities’ service.
Local Authority/SupplierTurnaround Time
Adur Borough Council25 working days
Allerdale Borough Council17 working days
Amber Valley Borough Council23 working days
Arun District Council8 working days
Ashfield District Council17 working days
Ashford Borough Council20 working days
Aylesbury Vale District Council22 working days
Babergh District Council15 working days
Barnsley Metropolitan Borough Council15 working days
Barrow-in-Furness Borough Council16 working days
Basildon District Council15 working days
Basingstoke and Deane Borough Council13 working days
Bassetlaw District Council16 working days
Bath and North East Somerset Council14 working days
Bedford Council22 working days
Birmingham City Council35 working days
Blaby District Council17 working days
Blackburn with Darwen Borough Council23 working days
Blackpool Borough Council15 working days
Blaenau Gwent County Borough Council18 working days
Bolsover District Council18 working days
Bolton Metropolitan Borough Council8 working days
Borough of Broxbourne21 working days
Boston Borough Council38 working days
Bournemouth Borough Council13 working days
Bracknell Forest Borough Council19 working days
Bradford Metropolitan District Council15 working days
Braintree District Council10 working days
Breckland District Council18 working days
Brentwood Borough Council11 working days
Bridgend County Borough Council29 working days
Bridgnorth District Council32 working days
Brighton and Hove Council9 working days
Bristol City Council14 working days
Broadland District Council21 working days
Bromsgrove District Council17 working days
Broxtowe Borough Council12 working days
Burnley Borough Council17 working days
Bury Metropolitan Borough Council12 working days
Caerphilly County Borough Council19 working days
Calderdale Council45 working days
Cambridge City Council21 working days
Cannock Chase District Council27 working days
Canterbury City Council21 working days
Cardiff County Council11 working days
Carlisle City Council22 working days
Carmarthenshire County Council14 working days
Castle Point Borough Council13 working days
Central Bedfordshire Council20 working days
Ceredigion County Council17 working days
Charnwood Borough Council18 working days
Chelmsford Borough Council40 working days
Cheltenham Borough Council19 working days
Cherwell District Council20 working days
Cheshire East Council15 working days
Cheshire West and Chester Council29 working days
Chesterfield Borough Council21 working days
Chichester District Council20 working days
Chiltern District Council10 working days
Chorley Borough Council7 working days
Christchurch Borough Council19 working days
City of Lincoln Council10 working days
City of York Council14 working days
Colchester Borough Council24 working days
Conwy County Borough Council20 working days
Copeland Borough Council20 working days
Corby Borough Council20 working days
Cornwall Council16 working days
Cotswold District Council17 working days
Coventry City Council15 working days
Craven District Council18 working days
Crawley Borough Council8 working days
Croydon London Borough Council18 working days
Dacorum Borough Council18 working days
Darlington Borough Council15 working days
Dartford Borough Council10 working days
Daventry District Council34 working days
Denbighshire County Council18 working days
Derby City Council39 working days
Derbyshire Dales District Council15 working days
Doncaster Metropolitan Borough Council21 working days
Dorset Council35 working days
Dover District Council21 working days
Dudley Metropolitan Borough Council35 working days
Durham County Council25 working days
Ealing Council15 working days
East Cambridgeshire District Council15 working days
East Devon District Council15 working days
East Hampshire District Council15 working days
East Hertfordshire District Council21 working days
East Lindsey District Council26 working days
East Northamptonshire District Council24 working days
East Riding of Yorkshire County Council28 working days
East Staffordshire Borough Council30 working days
Eastbourne Borough Council20 working days
Eastleigh Borough Council24 working days
Eden District Council17 working days
Elmbridge Borough Council10 working days
Enfield Borough Council29 working days
Epping Forest District Council33 working days
Epsom and Ewell Borough Council18 working days
Erewash Borough Council18 working days
Exeter City Council13 working days
Fareham Borough Council13 working days
Fenland District Council16 working days
Flintshire Council27 working days
Folkestone & Hythe District Council29 working days
Forest Heath District Council17 working days
Forest of Dean District Council27 working days
Fylde Borough Council12 working days
Gateshead Metropolitan Borough Council10 working days
Gedling Borough Council21 working days
Geodesys25 working days
Gloucester City Council (due to cyber-attack)40 working days
Gosport Borough Council16 working days
Gravesham Borough Council11 working days
Great Yarmouth Borough Council24 working days
Greenwich Borough Council30 working days
Guildford Borough Council12 working days
Gwynedd Council26 working days
Hackney London Borough CouncilHackney London Borough Council is not able to carry out local searches currently, due to a cyber-attack. 
Halton Borough Council18 working days
Hambleton District Council24 working days
Hammersmith and Fulham London Borough Council24 working days
Harborough District Council15 working days
Haringey London Borough Council25 working days
Harlow District Council21 working days
Harrogate Borough Council35 working days
Harrow London Borough Council19 working days
Hart District Council24 working days
Hartlepool Borough Council18 working days
Hastings Borough Council29 working days
Havant Borough Council16 working days
Havering London Borough Council26 working days
Herefordshire Council35 working days
Hertsmere Borough Council25 working days
High Peak Borough Council27 working days
Hillingdon London Borough Council19 working days
Hinckley and Bosworth Borough Council17 working days
Horsham District Council23 working days
Hounslow London Borough Council40 working days
Huntingdonshire District Council19 working days
Hyndburn Borough Council16 working days
Ipswich Borough Council13 working days
Isle of Anglesey County Council27 working days
Isle of Wight Council27 working days
Isles of Scilly Council5 working days
Islington London Borough Council24 working days
Kensington & Chelsea Royal Borough Council28 working days
Kettering Borough Council16 working days
Kings Lynn and West Norfolk Borough Council14 working days
Kingston upon Hull City Council18 working days
Kingston-upon-Thames London Borough Council28 working days
Kirklees Metropolitan Borough Council15 working days
Knowsley Metropolitan Borough Council16 working days
Lambeth London Borough Council14 working days
Lancaster City Council14 working days
Leeds City Council14 working days
Leicester City Council15 working days
Lewes District Council35 working days
Lewisham London Borough Council20 working days
Lichfield District Council20 working days
Liverpool City Council17 working days
London Borough of Barking and Dagenham16 working days
London Borough of Barnet15 working days
London Borough of Bexley Council25 working days
London Borough of Brent23 working days
London Borough of Bromley12 working days
London Borough of Camden Council25 working days
London Borough of Southwark10 working days
London Borough of Tower Hamlets26 working days
London Borough of Waltham Forest60 working days
London City Council31 working days
Luton Borough Council15 working days
Maidstone Borough Council20 working days
Maldon District Council29 working days
Malvern Hills District Council13 working days
Manchester City Council10 working days
Mansfield District Council19 working days
Medway Council15 working days
Melton Borough Council23 working days
Mendip District Council18 working days
Merthyr Tydfil County Borough Council13 working days
Merton London Borough Council18 working days
Mid Devon District Council7 working days
Mid Suffolk District Council29 working days
Mid Sussex District Council18 working days
Middlesbrough Council21 working days
Milton Keynes Borough Council20 working days
Mole Valley District Council11 working days
Monmouthshire County Council12 working days
Neath Port Talbot Borough Council16 working days
New Forest District Council15 working days
Newark and Sherwood District Council15 working days
Newcastle-under-Lyme Borough Council20 working days
Newcastle-upon-Tyne City Council26 working days
Newham London Borough Council12 working days
Newport Borough Council29 working days
North Devon District Council8 working days
North East Derbyshire District Council21 working days
North East Lincolnshire Council17 working days
North Hertfordshire District Council38 working days
North Kesteven District Council9 working days
North Lincolnshire Council32 working days
North Norfolk District Council30 working days
North Somerset Council13 working days
North Tyneside Metropolitan Borough Council20 working days
North Warwickshire Borough Council23 working days
North West Leicestershire District Council13 working days
Northampton Borough Council10 working days
Northumberland Council19 working days
Norwich City Council19 working days
Nottingham City Council17 working days
Nuneaton and Bedworth Borough Council18 working days
Oadby and Wigston Borough Council20 working days
Oldham Council12 working days
Oxford City Council16 working days
Pembrokeshire County Council26 working days
Pendle Borough Council15 working days
Peterborough City Council16 working days
Plymouth City Council28 working days
Poole Borough Council15 working days
Portsmouth City Council26 working days
Powys County Council18 working days
Preston Borough Council16 working days
Purbeck District Council17 working days
Reading Borough Council34 working days
Redbridge London Borough Council24 working days
Redcar and Cleveland Borough Council17 working days
Redditch Borough Council19 working days
Reigate and Banstead Borough Council12 working days
Rhondda Cynon Taff Borough Council33 working days
Ribble Valley Borough Council20 working days
Richmondshire District Council19 working days
Richmond-upon-Thames London Borough Council24 working days
Rochdale Metropolitan Borough Council28 working days
Rochford District Council22 working days
Rossendale Borough Council30 working days
Rother District Council22 working days
Rotherham Metropolitan Borough Council19 working days
Rugby Borough Council18 working days
Runnymede Borough Council23 working days
Rushcliffe Borough Council23 working days
Rushmoor Borough Council13 working days
Rutland County Council21 working days
Ryedale District Council22 working days
Salford City Council37 working days
Sandwell Metropolitan Borough Council11 working days
Scarborough Borough Council17 working days
Sedgemoor District Council21 working days
Sefton Metropolitan Borough Council16 working days
Selby District Council16 working days
Sevenoaks District Council12 working days
Sheffield City Council20 working days
Shropshire Council31 working days
Slough Borough Council17 working days
Solihull Metropolitan Borough Council12 working days
South Bucks District Council13 working days
South Cambridgeshire District Council22 working days
South Derbyshire District Council41 working days
South Gloucestershire Council10 working days
South Hams District Council23 working days
South Holland District Council10 working days
South Kesteven District Council33 working days
South Lakeland District Council35 working days
South Norfolk Council14 working days
South Northamptonshire Council15 working days
South Oxfordshire District Council22 working days
South Ribble Borough Council18 working days
South Somerset District Council30 working days
South Staffordshire Council22 working days
South Tyneside Metropolitan Borough Council19 working days
Southampton City Council12 working days
Southend Borough Council13 working days
Spelthorne Borough Council11 working days
St. Albans District Council14 working days
St. Edmundsbury Borough Council16 working days
St. Helens Metropolitan Borough Council22 working days
Stafford Borough Council30 working days
Staffordshire Moorlands District Council19 working days
Stevenage Borough Council19 working days
Stockport Metropolitan Borough Council25 working days
Stockton-on-Tees Borough Council16 working days
Stoke-on-Trent City Council26 working days
Stratford on Avon District Council75 working days
Stroud District Council18 working days
Suffolk Coastal District Council12 working days
Sunderland City Council14 working days
Surrey Heath Borough Council15 working days
Sutton London Borough Council10 working days
Swale Borough Council17 working days
Swansea City and County Council19 working days
Swindon Borough Council27 working days
Tameside Metropolitan Borough Council50 working days
Tamworth Borough Council18 working days
Tandridge District Council13 working days
Taunton Deane Borough Council11 working days
Teignbridge District Council18 working days
Telford and Wrekin Council14 working days
Tendring District Council10 working days
Test Valley Borough Council15 working days
Tewkesbury Borough Council22 working days
Thanet District Council21 working days
Three Rivers District Council26 working days
Thurrock Borough Council23 working days
Tonbridge & Malling Borough Council15 working days
Torbay Council40 working days
Torfaen County Borough Council17 working days
Torridge District Council36 working days
Trafford Metropolitan Borough Council22 working days
Tunbridge Wells Borough Council14 working days
Uttlesford District Council12 working days
Vale of Glamorgan Council39 working days
Vale of White Horse District Council22 working days
Wakefield Metropolitan Council7 working days
Walsall Metropolitan Borough Council12 working days
Wandsworth Borough Council22 working days
Warrington Borough Council13 working days
Warwick District Council26 working days
Watford Borough Council28 working days
Waveney District Council8 working days
Waverley Borough Council22 working days
Wealden District Council40 working days
Wellingborough Borough Council12 working days
Welwyn Hatfield District Council22 working days
West Berkshire Council65 working days
West Devon Borough Council17 working days
West Lancashire District Council19 working days
West Lindsey District Council35 working days
West Oxfordshire District Council23 working days
West Somerset District Council12 working days
Westminster City Council17 working days
Weymouth and Portland Borough Council17 working days
Wigan Metropolitan Borough Council27 working days
Wiltshire Council35 working days
Winchester City Council19 working days
Windsor and Maidenhead Royal Borough Council16 working days
Wirral Metropolitan Borough Council13 working days
Woking Borough Council15 working days
Wokingham District Council19 working days
Wolverhampton City Council13 working days
Worcester City Council22 working days
Worthing Borough Council50 working days
Wrexham County Borough Council28 working days
Wychavon District Council15 working days
Wycombe District Council11 working days
Wyre Borough Council15 working days
Wyre Forest District Council13 working days
Local Authority/SupplierTurnaround Time
Adur Borough Council23 Working Days
Arun District Council24 Working Days
Blackburn with Darwen Borough Council24 Working Days
Blaenau Gwent County Borough Council21 Working Days
Boston Borough Council45 Working Days
Bournemouth, Christchurch and Poole Council 21 Working Days
Breckland Council31 Working Days
Brighton and Hove City Council23 Working Days
Bristol City Council25 Working Days
Caerphilly County Borough Council31 Working Days
Calderdale Metropolitan Borough Council36 Working Days
Cambridge City Council26 Working Days
Cannock Chase District Council33 Working Days
Central Bedfordshire Council38 Working Days
Chelmsford Borough Council37 Working Days
Cheshire West and Chester Council27 Working Days
Cornwall Council 27 Working Days
Croydon London Borough Council26 Working Days
Dacorum Borough Council29 Working Days
Dartford Borough Council22 Working Days
Derby City Council21 Working Days
Dorset Council (Formerly East Dorset District Council)34 Working Days
Dorset Council (Formerly North Dorset District Council)55 Working Days
Dorset Council (Formerly West Dorset District Council)44 Working Days
Dorset Council (Formerly Weymouth and Portland Borough Council)21 Working Days
Durham County Council23 Working Days
Ealing Council12 Working Days
East Devon District Council24 Working Days
East Hampshire District Council30 Working Days
East Hertfordshire District Council24 Working Days
East Riding of Yorkshire County Council22 Working Days
Eastbourne Borough Council29 Working Days
Epping Forest District Council24 Working Days
Folkestone & Hythe District Council21 Working Days
Gravesham Borough Council26 Working Days
Great Yarmouth Borough Council32 Working Days
Gwynedd Council25 Working Days
Hackney London Borough CouncilHackney London Borough Council is not able to carry out local searches currently due to a cyber-attack. 
Haringey London Borough Council22 Working Days
Harlow District Council21 Working Days
Harrogate Borough Council46 Working Days
Hastings Borough Council32 Working Days
Havering London Borough Council21 Working Days
High Peak Borough Council23 Working Days
Hinckley and Bosworth Borough Council28 Working Days
Horsham District Council40 Working Days
Isle of Wight Council22 Working Days
Islington London Borough Council30 Working Days
Kingston-upon-Thames London Borough Council24 Working Days
Lewes District Council33 Working Days
Lewisham London Borough Council29 Working Days
Lichfield District Council48 Working Days
London Borough of Barnet31 Working Days
London Borough of Camden Council24 Working Days
London Borough of Tower Hamlets33 Working Days
London Borough of Waltham Forest39 Working Days
Maldon District Council25 Working Days
Merthyr Tydfil County Borough Council24 Working Days
Mid Sussex District Council31 Working Days
New Forest District Council35 Working Days
Newcastle-upon-Tyne City Council26 Working Days
North Norfolk District Council21 Working Days
North Warwickshire Borough Council48 Working Days
Oadby and Wigston Borough Council25 Working Days
Oldham CouncilOldham Council is facing service delays due to some upgrades on the planning/building control system. Turnaround time has not yet been confirmed.
Pembrokeshire County Council45 Working Days
Redbridge London Borough Council25 Working Days
Redcar and Cleveland Borough Council21 Working Days
Reigate and Banstead Borough Council23 Working Days
Rochdale Metropolitan Borough CouncilN/A - Services currently unavailable
Rother District Council26 Working Days
Rotherham Metropolitan Borough Council30 Working Days
Royal Borough Of Greenwich33 Working Days
Rugby Borough Council32 Working Days
Sefton Metropolitan Borough Council23 Working Days
Shropshire Council24 Working Days
South Cambridgeshire District Council 24 Working Days
South Derbyshire District Council42 Working Days
South Hams District Council21 Working Days
South Somerset District Council31 Working Days
South Staffordshire Council42 Working Days
Southend Borough Council21 Working Days
Stoke-on-Trent City Council25 Working Days
Stratford on Avon District Council22 Working Days
Swindon Borough Council31 Working Days
Tamworth Borough Council42 Working Days
Tendring District Council25 Working Days
Test Valley Borough Council22 Working Days
Tewkesbury Borough Council23 Working Days
Thanet District Council29 Working Days
Torbay Council26 Working Days
Torridge District Council30 Working Days
West Berkshire Council30 Working Days
Weymouth and Portland Borough Council21 Working Days
Wiltshire Council43 Working Days
Worthing Borough Council27 Working Days

The content in these tables was last updated on Monday 18th January and is up to date to the best of our knowledge.

Search Delay Insurance.

If your transaction is critical to complete and your search data is not going to be back in time you can consider Search Delay Insurance as a cost-effective alternative. For more information talk to your Customer Relationship Manager. Alternatively you can contact our Customer Service Team on 0800 240 4746 or email

Here to help.

Following guidance on social distancing we are temporarily no longer conducting face-to-face appointments but we’re still here for any virtual meetings and/or training. Your Client Relationship Manager and our Customer Service Team continue to be available via telephone and email to deliver the high level of service you have come to know and expect from us.

Our agile data and technology business remains resilient during this uncertain time